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COVID-19 Information Center

March 23, 2020: COVID-19 Update

Beginning Monday, March 23, 2020, all Rock Canyon Bank lobbies will be accessible by appointment only. Drive-up windows will remain open during regular business hours and for all services. Our banks and employees will continue to be fully accessible by phone, electronic means, and through our online portals. You may also make an appointment to meet with a branch member if necessary.

If you or your business has been affected by COVID-19, please reach out to us. Our banking experts are ready and willing to help.

View Covid-19 Customer Letter

COVID-19 Information

Rock Canyon Bank is committed to assisting with your financial needs and peace of mind during the rapidly evolving coronavirus (COVID-19) situation. You can continue to rely on us to serve you and keep you informed. We will keep this page updated with information about our business operations as well as tools and resources to help you navigate the current environment.

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Our Branches

At this time, all Rock Canyon Bank branches remain open. Beginning Monday, March 23, 2020, all bank lobbies will be accessible by appointment. Drive-up windows will remain open during regular business hours and for all services. Our bank and employees will continue to be fully accessible by phone, electronic means, and through our online portals.

We want to remind you and encourage you to take advantage of our state-of-the-art mobile app and online banking platforms. These tools are available to help you complete your banking needs from almost anywhere. Please call us to have one of our experts help you with any of your banking needs.

Branch Location

Address

Phone

Drive-thru

Lobby

Provo

215 W 2230 N

801-426-0150

Open

By Appointment

Pleasant Grove

475 E State Rd

801-492-8200

Open

By Appointment

Orem

1376 N State St

801-222-9006

Open

By Appointment

Spanish Fork

99 N Main St

801-426-0140

Open

By Appointment

Fillmore

580 N Main St

435-743-1602

Open

By Appointment

St George

94 E Tabernacle

435-772-8350

Open

By Appointment

If you don’t already have access to our mobile banking platforms, you may start now by doing the following:

  • Click “Enroll” at the top of the screen to enroll in our online banking platform.
  • Visit the Google Play Store or Apple App Store to download and access our mobile banking app by searching “Rock Canyon Bank.”

If You or Your Business Has Been Affected by COVID-19

Rock Canyon Bank is committed to helping customers experiencing hardships, including from COVID-19. If you or your business has been affected by COVID-19, please reach out to us. Our banking experts are ready and willing to help. 

We commit to communicating openly and often with you to keep you apprised of our banking programs as well as local and national tools and resources to support our community in this environment. You may contact us by calling any of our branches during regular business hours. View locations.

SBA COVID-19 Disaster Relief Loans for Utah Borrowers

Utah has been officially added to the list of states allowed to apply for Economic Injury Disaster Loans related to the COVID-19 virus. Any for-profit or non-profit business may apply for these loans if they’ve been negatively impacted by the COVID-19 virus.

About SBA Disaster Loans:

  • SBA Disaster Loans up to $2.0M to help overcome temporary loss of revenue
  • Loans can be used to pay fixed debts, payroll, A/P, and other bills due to the disaster impact
  • Interest rates are 3.75% fixed for for-profit small businesses without credit elsewhere available. Businesses with credit elsewhere available are not eligible.
  • Interest rates are 2.75% fixed for non-profits.
  • Long-term repayment of up to 30 years. Terms are determined case-by-case.

Borrowers can apply using the following link. If you require assistance applying for this program or would like help or guidance, please reach out to Rock Canyon Bank today and our banking experts will be happy to assist you.

Apply Now Talk to a Banking Expert

Borrowers can also call 1-800-659-2955 or email at disastercustomerservice@sba.gov for more information.

Your Privacy is Important to Us

We want to take this time to remind you that if we reach out to you, we will never ask you for your personal information, personal identification numbers (PINs), passwords, or other account information. We are committed to the privacy and confidentiality of your personal information. If you receive a suspicious email, text message, or phone call, don’t respond, click on any links, or open attachments. Beware of scammers who will seek to benefit from unsuspecting customers during this time.

Contact Us

Please feel free to reach out to Rock Canyon Bank with any questions, concerns, or assistance. We are committed to supporting the financial wellbeing of our customers. You can have confidence that Rock Canyon Bank is here for you. We are the rock you can hold to, and we are the bank to get you through.

You may find contact information for our branches here: Contact Information

We have also listed some important contact information below:

  • For branch-specific questions, please call your local branch.
  • For online banking questions during business hours, please call 801-492-8298.
  • For online banking questions after hours, please call 1-866-411-5722.
  • For debit and credit card questions during business hours, please call 801-426-0150.
  • For debit card support after hours or lost/stolen debit cards, please call 1-800-264-5578.
  • For credit card support after hours or lost/stolen credit cards, please call 1-866-234-4691.